Razer Kraken V4's right ear not emiting sound | Razer Insider
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Question

Razer Kraken V4's right ear not emiting sound

  • March 18, 2026
  • 1 reply
  • 16 views
E

Hi,
My Razer Kraken V4 is having an issue where the right earcup is no longer playing any sound.
I’ve bought this headset about five and half month ago and this issue started suddenly without any physical damage or drops.

I am having a similar issue as those two posts:

I’ve tried:

  • Charging headset back to 100%
  • Checked for driver updates via Razer Synapse
  • Tested 2.4GHz wireless dungle (PC) and Bluetooth (on my phone)

I hope I could get help on a fix, or information on the RMA process (I’m having trouble contacting support through https://mysupport.razer.com ATM and the headset is within the 1-year warranty period)

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • March 18, 2026

Hey ​@ElectronicV,

Let me assist you with your headset. Just for isolation, can you disable your Synapse by following the steps from this link and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the audio issue you're currently experiencing.

 

 

*Thread locked to curb conversation to PM.

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