Razer Kraken v4 X headset pad falling off | Razer Insider
Skip to main content
Question

Razer Kraken v4 X headset pad falling off

  • September 16, 2025
  • 1 reply
  • 51 views

castretroVividOrchid239

i was reading up on a 5 month old post 

abt the same issue but it was taken to pms and i was wondering what happened with whether or not this falls under the 2 year warranty. I’ve had this headset only since last christmas and have taken good care of it with only minimal damage to the head pad showing up recently, and now falling halfway off from wearing it. Hoping someone can lmk if thats under the exclusions or not bc im not sure !!

This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hi there, ​@castretroVividOrchid239!

 

When and where did you purchase your headset? Let me know via PM along with its serial number so I can validate it in our system and check the warranty status. Looking forward to your response!

 

*Thread locked to curb conversation to PM.