Razer Kraken X 7.1 Surround Activation code missing | Razer Insider

Razer Kraken X 7.1 Surround Activation code missing

  • 2 August 2021
  • 1 reply
  • 8 views

Hello there , you said I can PM you for info if I still have a problem with my 7.1 Surround activation code.
Resume : I bought Razer Kraken X few days ago in the package I didn't have activation code for the 7.1 surround application. I asked what to do , to get the activation code , someone from the razer support told me to register my device and wait 24-72 hours and I will get the activation code in my e-mail.
I registered my device 30.07.2021 , 72 hours have passed - I still don't have the activation code on my e-mail.
I can show my purchase , serial number and everything about my Kraken X , can you tell me how to get it. I bought them to use their 7.1 surround and I can't use their full potential , which is not fun ... When I write directly to the support , they are telling me that my post and duplicate and they close it. So I must buy another pair of Kraken X to get a code ? Or i will never use their full potential ?

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1 Reply

Userlevel 4
Please send me the serial number of your headset via PM, along with the email address linked to your Razer ID. I can use those to verify its model and check if you are eligible for code generation. Let's continue from there.



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