amanhasnonamee
Hi All,



I need help on my RAZER KRAKEN X USB, It developed a crack on the upper side of my right earcups. Sadly It's not covered by warranty since it's physical damage but I haven't done anything on my headset to get this crack. Is there any shop where I can buy replacement for the cracked headband? I'm located at PH

Thanks for posting your concern to our support board. When did the issue start? Were there any incidents that happened before the issue? By the way, we are not selling headband parts as a replacement. Where did you buy the device? Please contact your reseller and check if you can request a warranty claim. To learn more about Razer's warranty policy, please click this link. I'll be locking this thread now. Feel free to send me a PM or visit our self-help options should you have other questions or concerns.

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