razer laptop battery is swollen | Razer Insider
Question

razer laptop battery is swollen

  • 8 December 2023
  • 1 reply
  • 32 views

Hello  razor support

 

My razer laptop battery is swollen , please help for replacement of the battery

 

thx 


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1 Reply

Hello SinopialeetPEARL141,
​​​
I'm sorry to hear about your Razer Blade battery swelling issues. It's important for your safety that you refrain from using the laptop until we can resolve the problem. I can create a case and forward this to our support team for a replacement battery request. Please PM me with the following information below:

Full name:
Email:
Mobile/Phone Number:
Laptop serial number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:
Place of Purchase: (The vendor's website or physical store address)
Date of purchase:
Proof of purchase: (you may skip this part if the unit is already out of warranty.)
Subscribed to Razer Care?: Yes/No
Photos of the laptop show the damage to the device and save the shareable file via a Google Drive listed here.

​*Thread locked to curb the conversation to PMs.