Razer Laptops
I ordered a Razer Blade 17 back in November of 2019. I instantly noticed a speaker rattling issue, so I sent the laptop back for a replacement. They sent me a Razer Blade 17 Pro in return which I appreciated greatly, however, I had the same rattling issue. I contacted Razer support, and they agreed that I could send the laptop in for store credit, so I could buy the Razer Blade 15 instead. I received the Blade 15, and guess what? The speakers were still rattling! At this point, I was furious, as it had been months after and I still had not had a laptop. I had emailed and phoned in dozens of times at this point. Earlier this month, I sent in my laptop to receive a replacement laptop yet again, and Razer CLOSED my case! I am short $1800 with no laptop. At this point, I have no idea what to do. I own a Razer keyboard, mouse, and microphone. I expected better customer service from a multi-million dollar company. What should I do?
This topic has been closed for comments
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.