I’m experiencing a serious issue with my Razer Leviathan V2 soundbar.
After connecting it to my Windows 11 PC via USB-C, the system does not detect it at all. The Leviathan V2 powers on, but only shows a solid green Source light (AUX mode). When I perform a hard reset by holding the Power + Volume Down buttons, then swipe through the buttons, the Source light starts blinking blue (Bluetooth pairing), but I’m unable to get it to switch to USB mode (white or purple light).
So far, I have tried the following:
• Multiple USB ports on different PCs
• Different USB-C to USB-A and USB-C to USB-C cables (data capable)
• Reinstalled Razer Synapse and all drivers
• Factory reset the device
• Checked Device Manager (no sign of the device)
• Attempted connecting to other systems (no detection)
At this point, I suspect there might be a hardware issue with the USB controller in the Leviathan V2.