My leviathan v2 speakers have been working great for a while now and all of the sudden, stopped working, they turn on and the source light is green, but my pc no longer detects the speakers whatsoever. i also cannot change them to bluetooth to connect my phone to them. i just cannot get anything out of them. i have tried updating the firmware but in order to do this, the device needs to be in bluetooth mode so i cannot update, i have tried reinstalling synapse and restarting my pc but still no luck. i left it a couple of days and suddenly the source light was solid red and pressing the buttons or holding them did nothing, i switched it off at the wall and then back on and im back to them being able to turn on and off but still cannot get them in bluetooth mode or cannot get my pc to recognise them.
Razer leviathan v2 turns on but will not work
Best answer by EpikkVanilla
UPDATE…. Slight fix i have found…
So when i posted this, i had fixed it before i saw any replies, managed to fix with changing the power wire that goes to the power brick… since then it was fine (once i got it back to PC mode) but then i took it in to the garden to use with my phone for bluetooth and then same again, would not go back to pc mode and would not play with bluetooth.
I tried for hours with switching cables and nothing worked, i then found a cable from a back massager that i have, that had the same size plug for the speaker end and it has the same specs as the power brick from the original one… Input: 100-240v - 50-60Hz so i removed the original power brick and plugged this into the speaker, turned it on, and it was able to switch to pc mode instantly, i then turned it off and plugged the original power wire back in and its working perfect on my pc… for me this is fine because i just wont change back to bluetooth again… i feel like this issue is initially down to the power brick from razer just being iffy / broken and probably requires a new one, but as long as its in pc mode and not switched, it works.
Thanks fort all your replies, hope this can help you all.
Sorry if I’m late to the thread. There is a solution for this and it works for me every time.
The sound bar needs to be electrically discharged after a sudden power surge or interruption. Just like some computer towers/cases. Do the following:
- Unplug all cables from the sound bar. This includes all three: the power cable, USB-C and sub-woofer.
- In the sound bar, press the power button quickly and repeatedly many times for 20-30 seconds. Don’t stop pressing the power button very quickly and repeatedly, and do it for at least 20-30 seconds.
- Reconnect only the power cable. Press the power button in the sound bar. The sound bar will in PC mode (green source button).
- Press the source button. If it switches to BLUE (bluetooth), then the issue is resolved. Connect the USB-C and sub-woofer cables and use the sound bar normally.
- If the source button does not change to blue, the issue is not yet resolved. Disconnect the power cable and repeatedly press the power button many times for 20-30 seconds again.
This has been tried and tested and it always works. I hope it helps someone.
I tried, when i turned it on it come green, then can change to blue but no sound if connect bluetooth or if i try return to green it stuck at bluetooth mode still, may you have something suggest ?
Ive had the same situation … brand new out of the box wouldnt connect to PC. It connected to my phone via BT but when i played something it had no sound. Red light on BT when switchin sources. Disconnected everything , hard reset and so on.
what ive seen is that if you have the PC turned on and connect the soundbar / turn on it wouldnt be detected.
power off PC / power off soundbar / power on soundbar / power on PC - all works ok - just follow exactly this steps
the previous 5 times this happened at least one random method of any mentioned worked.
Now I have the issue again and absolutely nothing works at all. Money absolutely wasted.
And the most unfathomable thing for me is that not once did Razer themselves jump into the conversation to provide information about this issue, when so so many posts exist about it, so many people complaining. This tells me enough about the integrity of the company.
Sorry if I’m late to the thread. There is a solution for this and it works for me every time.
The sound bar needs to be electrically discharged after a sudden power surge or interruption. Just like some computer towers/cases. Do the following:
- Unplug all cables from the sound bar. This includes all three: the power cable, USB-C and sub-woofer.
- In the sound bar, press the power button quickly and repeatedly many times for 20-30 seconds. Don’t stop pressing the power button very quickly and repeatedly, and do it for at least 20-30 seconds.
- Reconnect only the power cable. Press the power button in the sound bar. The sound bar will in PC mode (green source button).
- Press the source button. If it switches to BLUE (bluetooth), then the issue is resolved. Connect the USB-C and sub-woofer cables and use the sound bar normally.
- If the source button does not change to blue, the issue is not yet resolved. Disconnect the power cable and repeatedly press the power button many times for 20-30 seconds again.
This has been tried and tested and it always works. I hope it helps someone.
For people still struggling with this issue. I tried many “solutions” but none worked up untill i found this post.
This finally offered the solution and solved the issue!
Thanks alot!
Amazing - thank you - this fixed mine… any logic behind it? Is that a factory reset? How did you discover it? Razer support didn’t even tell me to do this.
Razer PC Speakers seem to have issues. I owned Razer Nommo Pro Chroma THX for 3 months and they died on me, so I got this sound bar and that lasted 2 months before this issue…
Thank you again.
Happened to me as well when I switched my default output from leviathan to my barracuda headset on my PC. Fixed mine by following the hard reset instructions below, and then after I turned on the speaker, I pressed the Bluetooth button until it was visible to my devices and I connected to it to my laptop, and to my surprise the sound was back, and the source button turned from green to blue. I then connected the sub and usb (which was connected to my pc), and pressed the blue source button and like magic it was connected to my pc. Hope this works for you as well bros.
- Press + and - volume buttons and the power button together until it powers off to perform a hard reset.
- Unplug all cables (Typically; Power, USB C and Subwoofer)
- Hold the power button briefly to drain power (you may see a slight power flash in the RGB)
- Plug only the power back in.
- Press the Bluetooth button until it becomes visible to my other devices. In this case, I used my laptop to connect to my leviathan’s Bluetooth. After I connected, the source button turned from green to blue. Now all I had to do was to press the source button and it automatically connected back to my PC.
Hope this will work for you guys. I thought mine got bricked, and it was a heartbreaking experience. I’m sorry if it’s a bit confusing, I’m not really good in writing shit. lol
After 1 year without any issues I got this problem too. Sound bar turns on but only in BT mode and switching to PC didntt work. And only this solution halped me:
Sorry if I’m late to the thread. There is a solution for this and it works for me every time.
The sound bar needs to be electrically discharged after a sudden power surge or interruption. Just like some computer towers/cases. Do the following:
- Unplug all cables from the sound bar. This includes all three: the power cable, USB-C and sub-woofer.
- In the sound bar, press the power button quickly and repeatedly many times for 20-30 seconds. Don’t stop pressing the power button very quickly and repeatedly, and do it for at least 20-30 seconds.
- Reconnect only the power cable. Press the power button in the sound bar. The sound bar will in PC mode (green source button).
- Press the source button. If it switches to BLUE (bluetooth), then the issue is resolved. Connect the USB-C and sub-woofer cables and use the sound bar normally.
- If the source button does not change to blue, the issue is not yet resolved. Disconnect the power cable and repeatedly press the power button many times for 20-30 seconds again.
This has been tried and tested and it always works. I hope it helps someone.
WTF Razer? Why its so hard to point this on manual? Seems like it common problem with soundbar!
Hello all,
I had the same problem with my product.
When i try to change power outlet few times inside the house with different rooms, it suddenly works.
Try to use bluetooth function first with diffrent outlets inside the house.
When there will be sound coming out of it via bluetooth, connect it to your pc and it works.
I believe the issue is power.
I dont know why but when i plug in my speaker it flashes a blue light and then it turns on but the buttons will not work can someone help?
After a firmware update everything seems to be working again. Had the same problem. During the update I can also say that the speaker disconnected multiple times but it would reconnect at least by turning it back on.
Last time i tried with necromancer_galt advice, it’s work but not this time
This time i tried with Mumubappe advice, it’s work to me !
Thanks. should we buy uninterruptible power supply to stop this if power outage all the time ? Does it work for you guys ?
Sorry if I’m late to the thread. There is a solution for this and it works for me every time.
The sound bar needs to be electrically discharged after a sudden power surge or interruption. Just like some computer towers/cases. Do the following:
- Unplug all cables from the sound bar. This includes all three: the power cable, USB-C and sub-woofer.
- In the sound bar, press the power button quickly and repeatedly many times for 20-30 seconds. Don’t stop pressing the power button very quickly and repeatedly, and do it for at least 20-30 seconds.
- Reconnect only the power cable. Press the power button in the sound bar. The sound bar will in PC mode (green source button).
- Press the source button. If it switches to BLUE (bluetooth), then the issue is resolved. Connect the USB-C and sub-woofer cables and use the sound bar normally.
- If the source button does not change to blue, the issue is not yet resolved. Disconnect the power cable and repeatedly press the power button many times for 20-30 seconds again.
This has been tried and tested and it always works. I hope it helps someone.
BRO THANK YOU, YOU SAVED MY LIFE! Literally did everything under google/youtube/razer til I accidentally reached this one. And IT WORKED! Literally HALF OF MY DAY OFF was consumed trying to fix this POS garbage! Thanks man!
Hi all,
Razer replied to a user in another thread outlining the same issue. There they provided this link for their Driver clean-up tool so I thought I would share it here.
Their post can be found here just in case you do not trust the link I provided.
Guys,
This was happening to me and a power drain worked first try. Unplug the power from the soundbar, hold the power button for at least 30 seconds. Worked like a charm.
no other methods work for me, but it can be just coincidence.
Method works to me:
- Unplug all exept power
- Switch to bluetooth and connect phone via BT (sound will not work)
- Power cable off
- Press power button to discharge
- Plug on power cable
- ?????
- Now all works
Btw before that i got very low max volume, now all became fine.
Lost count of how many times this has happened to me. Here I am again, bricked bar after power outages due to storm.
Tried the usual firmware updater process:
Razer Leviathan V2 Firmware Updater | RZ05-03920
Above didn’t work for me this time. What worked was doing a hard reset.
Follow these steps:
- Pull out the power cable
- Hold down the Power button, Volume Up and Volume Down
- While holding down, plug back the power cable
- Release the buttons after 3 seconds
- Hold Power button, Volume Up and Volume Down again for 10 seconds
Hope it works for you
Cheers!
Thank you! I tried changing the power adapter and tried every other method, but nothing worked—until I tried your suggestion, and it was instantly recognized. You're my hero! :)
tbh there’s no surefire way to fix everytime, it’s a free for all of mashing buttons and disconnecting the power cables at both ends. terrible product from razer if it cannot handle being unplugged from the source
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