Razer leviathan v2 turns on but will not work | Razer Insider
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My leviathan v2 speakers have been working great for a while now and all of the sudden, stopped working, they turn on and the source light is green, but my pc no longer detects the speakers whatsoever. i also cannot change them to bluetooth to connect my phone to them. i just cannot get anything out of them. i have tried updating the firmware but in order to do this, the device needs to be in bluetooth mode so i cannot update, i have tried reinstalling synapse and restarting my pc but still no luck. i left it a couple of days and suddenly the source light was solid red and pressing the buttons or holding them did nothing, i switched it off at the wall and then back on and im back to them being able to turn on and off but still cannot get them in bluetooth mode or cannot get my pc to recognise them.

​@Tonieerighthand Did you find any fixes?

​@Tonieerighthand Did you find any fixes?

Well not yet still my friend

Sorry if I’m late to the thread. There is a solution for this and it works for me every time.

 

The sound bar needs to be electrically discharged after a sudden power surge or interruption. Just like some computer towers/cases. Do the following:

  1. Unplug all cables from the sound bar. This includes all three: the power cable, USB-C and sub-woofer.
  2. In the sound bar, press the power button quickly and repeatedly many times for 20-30 seconds. Don’t stop pressing the power button very quickly and repeatedly, and do it for at least 20-30 seconds.
  3. Reconnect only the power cable. Press the power button in the sound bar. The sound bar will in PC mode (green source button).
  4. Press the source button. If it switches to BLUE (bluetooth), then the issue is resolved. Connect the USB-C and sub-woofer cables and use the sound bar normally.
  5. If the source button does not change to blue, the issue is not yet resolved. Disconnect the power cable and repeatedly press the power button many times for 20-30 seconds again.

This has been tried and tested and it always works. I hope it helps someone.

I tried, when i turned it on it come green, then can change to blue but no sound if connect bluetooth or if i try return to green it stuck at bluetooth mode still, may you have something suggest ? 

Ive had the same situation … brand new out of the box wouldnt connect to PC. It connected to my phone via BT but when i played something it had no sound. Red light on BT when switchin sources. Disconnected everything , hard reset and so on.

what ive seen is that if you have the PC turned on and connect the soundbar / turn on it wouldnt be detected.

power off PC / power off soundbar / power on soundbar / power on PC - all works ok - just follow exactly this steps

the previous 5 times this happened at least one random method of any mentioned worked.

Now I have the issue again and absolutely nothing works at all. Money absolutely wasted.

 

And the most unfathomable thing for me is that not once did Razer themselves jump into the conversation to provide information about this issue, when so so many posts exist about it, so many people complaining. This tells me enough about the integrity of the company.

Sorry if I’m late to the thread. There is a solution for this and it works for me every time.

 

The sound bar needs to be electrically discharged after a sudden power surge or interruption. Just like some computer towers/cases. Do the following:

  1. Unplug all cables from the sound bar. This includes all three: the power cable, USB-C and sub-woofer.
  2. In the sound bar, press the power button quickly and repeatedly many times for 20-30 seconds. Don’t stop pressing the power button very quickly and repeatedly, and do it for at least 20-30 seconds.
  3. Reconnect only the power cable. Press the power button in the sound bar. The sound bar will in PC mode (green source button).
  4. Press the source button. If it switches to BLUE (bluetooth), then the issue is resolved. Connect the USB-C and sub-woofer cables and use the sound bar normally.
  5. If the source button does not change to blue, the issue is not yet resolved. Disconnect the power cable and repeatedly press the power button many times for 20-30 seconds again.

This has been tried and tested and it always works. I hope it helps someone.

For people still struggling with this issue. I tried many “solutions” but none worked up untill i found this post.

This finally offered the solution and solved the issue!

 

Thanks alot!

Amazing - thank you - this fixed mine… any logic behind it? Is that a factory reset? How did you discover it? Razer support didn’t even tell me to do this. 
Razer PC Speakers seem to have issues. I owned Razer Nommo Pro Chroma THX for 3 months and they died on me, so I got this sound bar and that lasted 2 months before this issue… 

Thank you again. 

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