Hello,
My Razer Leviathan V2 suddenly stopped working over USB. The speaker no longer enumerates on any PC (Windows 11 and macOS) – no sound, no “Unknown USB Device,” no PID/VID entry. Tried multiple known-good data USB-C cables (USB-A to C and USB-C to C), rear motherboard ports (USB 2.0 / 3.0), different computers, long power disconnect (>10 min), and all documented reset key combos (Source+Vol Down, Vol Up+Vol Down+Power, Source+Power). USB is completely dead.
Bluetooth pairing still works (device shows as connected), but there is absolutely no audio output (system meters move, speaker remains silent). Pressing volume buttons while connected causes the Source indicator to turn red and the device becomes unresponsive until power cycled. Firmware updater over Bluetooth reports "up to date" and then asks to connect via USB, which is impossible since USB never enumerates.
Conclusion: main MCU / audio DSP or USB interface has failed; I cannot perform a firmware recovery due to lack of USB enumeration. Please provide a firmware recovery / DFU tool that can force boot mode or proceed with RMA / replacement.
Thank you.