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Question

Razer lighting turning off

  • August 18, 2026
  • 1 reply
  • 20 views

All I want is the rainbow wave lighting effect to keep going no matter what I am doing, surfing the net, or going into any game.

I have the latest update, I have everything else shut down, even in task manager and even then it was only MSI Center.

 

Still whenever I go into a game, ALL my Razer products go black.  BUT, when I shut Synapse 4 right off, then when I go into any game it does a spectrum lighting effect, which is better then nothing, but not the effect I am looking for.  When I get out of the game of course it keeps the spectrum lighting, because I have the Razer software shut down.

Help!!  I went through the virtual assistant and did everything it asked and now it’s gone to escalated help.

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1 Reply

Razer.ScarletRouge
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Hey there, ​@Shybri1968 

I understand that you want the Rainbow Wave lighting effect to remain active at all times, but all of your Razer devices turn black whenever you launch a game. To better investigate this issue, could you please let me know if the lighting turns black in all games or only in specific games or apps?

Additionally, please uninstall and reinstall Razer Synapse, then check if the problem persists afterward. Once you've completed the reinstallation, please send me a PM along with your device’s serial number and let me know the results so we can determine the next appropriate steps. Thank you!




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