Razer Mamba Chroma - Professional Grade Esports Wired/Wireless | Razer Insider
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Razer Mamba Chroma - Professional Grade Esports Wired/Wireless

  • March 16, 2020
  • 6 replies
  • 20 views

I have the Razer Mamba chroma (professional esports), and awhile back it quit working. It connects and shows it’s connected, but it won’t actually work (aka move my cursor). Nothing happened to damage it, it just stopped. I have had it for about two to three years before it stopped working. Since then I’ve kept it and it’s box and everything for about another year. I have another mouse that works, but I would just like to have “my” mouse back. I got ahold of Razer awhile back, and that ended up not working out, because I had lost the receipt. Any ideas on what could help get my mouse working again?
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6 Replies

FiszPL
Vanguard
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  • VANGUARD
  • March 18, 2020
Try on different PC. Also check if you see beam coming from laser sensor (you can try to use your phone camera to check it). If the beam is not visible this could be some problem with the sensor itself or damaged cable.

  • Author
  • March 30, 2020
FiszPL
Try on different PC. Also check if you see beam coming from laser sensor (you can try to use your phone camera to check it). If the beam is not visible this could be some problem with the sensor itself or damaged cable.
I don’t see a beam, but I don’t know if I’m checking it right. The mouse connects and lights up, and it will click and stuff; but it doesn’t move the cursor. I have tried it on other computers, and it doesn’t work with them either.

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • March 30, 2020
kmokev
I don’t see a beam, but I don’t know if I’m checking it right. The mouse connects and lights up, and it will click and stuff; but it doesn’t move the cursor. I have tried it on other computers, and it doesn’t work with them either.
If you don't see the beam probably the sensor is dead.

  • April 1, 2020
Common problem with mambaTE, mine had SO MANY PROBLEM !! Just buy the new one, mamba elite, everything is new in :)

  • Author
  • April 3, 2020
FiszPL
If you don't see the beam probably the sensor is dead.
Is there a way to fix it or repair it, or would I have to send it in and/or buy a new one?

  • April 3, 2020
Way too difficult, try to clean it. I just bought the new Elite version