Razer mamba stops working!!! | Razer Insider

Razer mamba stops working!!!

  • 30 September 2019
  • 6 replies
  • 2 views
K
So basicly i recently bought my razer mamba elite for my bday, when i tried using it for around 1-4 min it freezes and stops working and the rgb is still there.I kept disconecting and reconecting the usb ports,note i also had a cynosa chroma keyboard its simmalar for the situation as the mouse though it disconnects for 3 seconds at the time and reconects which bothered me, then i switched to a diffrent keyboard.Please help me with the mouse.
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6 Replies

R
Userlevel 6
Hi there! Does the same issue happen when plugged into a different port or PC? Also, when did this start to happen? Please try to reinstall Synapse and let me know how it goes.
K
Razer.RedPanda
Hi there! Does the same issue happen when plugged into a different port or PC? Also, when did this start to happen? Please try to reinstall Synapse and let me know how it goes.

I also did that multiple times for some reason i think it starts happening when i like lift up the mouse a bit.
R
Userlevel 6
Thanks for the reply. Try resetting the surface calibration in Synapse 3. Let me know how it goes.
K
how would i do that?
R
Userlevel 6
Thanks for the reply. The calibration can be done through Synapse. You can refer to the master guide here.
K
im so happy thank u so much i fixed it now im so happy! 😃
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