Razer Mamba Wireless Model RC30-013601 | Razer Insider
Skip to main content

Razer Mamba Wireless Model RC30-013601

A
Hi there I have been using my Mamba Wireless without trouble forever, love the product. I went to apply the firmware update and it has not functioned since. The updater now sits at the "connect the mouse to your pc using the supplied cable." and won't recognize the mouse when connected. When I go to the device manager the Razer Mamba is installed with no errors. The lights on the mouse turn on but there is no response to the mouse cursor. I have uninstalled and re-installed the Synapse and drivers with luck. Can anyone give out a helping hand? l used the MambaWireless_FirmwareUpdater_v1.02.00_r2 I am running Windows 10 Pro completely updated. Any help would be greatly appreciated. Thanks Luis [INDENT][/INDENT]
    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    6 Replies

    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • April 9, 2019
    Hi there! Can you send over the serial number of your Mamba mouse to me through PM? I'll take it from there. Make sure to include the link to this thread.
    A
    • ArceePrime
    • Author
    • 3 replies
    • April 10, 2019
    Razer.RedPanda
    Hi there! Can you send over the serial number of your Mamba mouse to me through PM? I'll take it from there. Make sure to include the link to this thread.
    Well I hope this is PM so here it goes!
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • April 10, 2019
    ArceePrime
    Well I hope this is PM so here it goes!
    I removed the serial number from your post. You can use this link to PM me instead. I'll wait for your message.
    A
    • ArceePrime
    • Author
    • 3 replies
    • April 14, 2019
    Hey there? I have not heard from you . Did you get what you needed?
    X
    • XPert
    • 5 replies
    • April 19, 2019
    I have the same problem! What can I do? My mamba is not detected by synapse 3
    A
    • ArceePrime
    • Author
    • 3 replies
    • April 19, 2019
    Hey there I am not too sure if I am right, but i don't think that synapse 3 is suppose to. YOu have to use 2.
    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings