Razer mouse Deathadder | Razer Insider
Skip to main content
Question

Razer mouse Deathadder

  • November 17, 2025
  • 1 reply
  • 11 views

Amazondan alınan razer beyaz renkli mouse çalışmıyor giriş kısmı bastırınca çalışıp kesiliyor çok beğendiğim bir ürün kullanamamak beni üzdü öğrenci halimizle yurtta çalışma ve arkadaşlarla oyun oynamaya çalışıyorum 1 haftadır beklediğim fare bozuk geliyor ;) ne diyebilirim ki indirimli almıştım bir de ...

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • November 18, 2025

Amazondan alınan razer beyaz renkli mouse çalışmıyor giriş kısmı bastırınca çalışıp kesiliyor çok beğendiğim bir ürün kullanamamak beni üzdü öğrenci halimizle yurtta çalışma ve arkadaşlarla oyun oynamaya çalışıyorum 1 haftadır beklediğim fare bozuk geliyor ;) ne diyebilirim ki indirimli almıştım bir de ...

This translates as:

The Razer white mouse I bought from Amazon doesn't work. When I press the input part, it works and then cuts out. I'm upset that I can't use a product I really liked. As a student, I'm trying to study and play games with my friends at the dorm. The mouse I've been waiting for for a week is broken. ;) What can I say? I bought it on sale.

 

Hi greatJasminecity949,

Please note that The Razer Insider currently supports inquiries in English across all boards. We encourage you to communicate your concerns in English for timely assistance.
Regarding the issue with your mouse cutting out, allow me to ask a few questions below so we can properly diagnose the problem.

  • Are you using any USB extensions or hubs? If so, can you connect the mouse directly to the computer?
  • Have you tried connecting the mouse to a different USB port or another computer to see if the issue persists?
  • Does the issue occur consistently, or are there specific times when it happens more frequently?
  • Are there any noticeable physical damages or loose parts on the mouse?

Please try to perform the troubleshooting steps in this article to help you fix the mouse connection issue. If you need further assistance, feel free to send me a PM with your mouse’s serial number so I can verify its model and check for available firmware update. All the best!

*Thread locked to curb the conversation to PMs.