Razer mouse freezes when switching profilea | Razer Insider
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Question

Razer mouse freezes when switching profilea


When auto switching profiles that are linked to a specific games/desktop and one profile is set to 1k polling rate, second profile is 8k polling rate, randomly and pretty often synapse lags my mouse and its stuck no matter what I do or click. The only thing to make it unstuck is to turn off the mouse and then back on. When synapse is closed there is no such issue, so its not a hardware problem. When both profiles are set to 8k polling there are also no issues as od my testing. Tested also with Synapse beta, same problem.

Basilisk v3 pro and mouse dock pro

all latest firmware updates for both and latest synapse and windows 11 updates

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