Razer Mouse Profiles do not change unless Synapse in Closed | Razer Insider
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Razer Mouse Profiles do not change unless Synapse in Closed

  • May 2, 2023
  • 1 reply
  • 336 views
S

with Synapse Software running, Profile Switcher button does not switch mouse profiles (and underside LED indicator remains White). As soon as I close the Synapse Windows 11 Application, the Profile Switcher button works and I can select again from those stored in the mouse.

Running Razer Basilisk Ultimate Mouse wireless or wired

I have reinstalled software, no change.

Running latest version of Synapse 3

Assistance Appreciated,

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1 Reply

Razer.Zionzedd

Hi @S-p-a-r-k-y,

 

Did you already try reinstalling the Synapse 3 app or use a different USB port for further isolation? Should the issue persists, PM me the serial number so I can validate its model and check for other model-specific workarounds to help you address the problem. Thank you!

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