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Since the locked the first one so I couldnt reply by. No a clean install did not fix the issue. Mouse SN:.



Previous ticket



Does it only happen when the Synapse application is running? I strongly suggest you repair it by following these steps. If that didn't help, proceed by performing a clean re-installation of Synapse by following the steps here. If you're still experiencing the same issue, PM me the serial number of your device so I can validate its model specifications and look for other workarounds to help you resolve the problem.
legomen89
Since the locked the first one so I couldnt reply by. No a clean install did not fix the issue. Mouse SN: 322021h0706926.



Previous ticket



Does it only happen when the Synapse application is running? I strongly suggest you repair it by following these steps. If that didn't help, proceed by performing a clean re-installation of Synapse by following the steps here. If you're still experiencing the same issue, PM me the serial number of your device so I can validate its model specifications and look for other workarounds to help you resolve the problem.




I sent you a PM so I can assist you accordingly. I also removed the serial number from your post for security reasons.



*Thread locked to curb conversation to PM.
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