Hello,
Had this mouse for a few years with zero issues with 2.4, I leave in my dock at home with the idea of using it when I'm away on Bluetooth.
It will not pair.
Seen a few threads with this issue and no valid fix works.
- Flip to BT
- Light is slowly flashing, in and out.
- Press DPI up, down and scroll-wheel for 3 seconds.
- No visible change in lights.
- Not visible in Bluetooth settings, windows hello brings up an option as it sees it, fails to connect.
Any suggestions.
Cheers
Hey there,
Thank you so much for sharing your concern here regarding your Razer Naga Pro bluetooth connection. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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