Razer Naga Pro freezing | Razer Insider
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Razer Naga Pro freezing

  • November 25, 2022
  • 1 reply
  • 145 views
Y
Hi! The last few days (after installing some synapse and firmware updates) my Naga looses connection (?) and isnt reacting at all anymore at random intervals. I have a 2.4 dongle on my desktop and a 2.4 dongle on my laptop. Both dongles are connectet to my Naga and Deathstalker. The laptop is for work, so desktop and laptop are NOT running at the same time. Both pcs show the same problem, that the Naga freezes at random times. Turning the mouse off an on again helps but its starting to be very unfun to constantly have to turn my mouse off and on to be able to use it. The Deathstalker runs fine.

    1 Reply

    M
    • Melior6
    • Insider Mini
    • May 16, 2023

    I’m having the same issue with both of mine. They will randomly disconnect, go dark, then turn back on when I’m in the middle of something and it only started right around the time the warranty was about to expire.  I’ve tried connecting with and without the dock on two computers and still have the same issue with both mice. 

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