My 1 month old razer naga pro suddenly died. I tried turning on wireless/bluetooth mode not even lights up or anything. Then I tried using its cable but still not turning on. I charged it but there nothing happens. I suspect the mouse motherboard died. Need helps. Sorry for bad english not my main language.
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r3m0x
Try to download this and update your firmware:
Razer Naga Pro Firmware Updater | RZ01-03420
Already tried but the mouse itself cannot turn on/plugged in cable not turn on. So cannot continue the process
vnicx
My 1 month old razer naga pro suddenly died. I tried turning on wireless/bluetooth mode not even lights up or anything. Then I tried using its cable but still not turning on. I charged it but there nothing happens. I suspect the mouse motherboard died. Need helps. Sorry for bad english not my main language.
Were there any incidents that happened to the device before the issue? Where did you buy the mouse? Try isolating the issue by connecting it to a different computer and check if the behavior persists. Feel free to send me a PM together with the serial number of your device should you need additional assistance.
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