Since the new year my razer naga pro has stopped working, but this issue seems to only be software related. I’ve tried multiple different things to remedy this and nothing seems to work.
Anytime I install synapse the mouse completely ceases to function. If I fully uninstall all razer software the mouse works as it did originally. Its beyond frustrating trying to pinpoint what is causing this. Also extremely disappointed that I can’t even open a support ticket without warranty. Pretty absurd practice to not offer any kind of support, especially since its rather obvious that this issue is software related and not the hardware itself.
Things I’ve tried
Reinstalling Synapse
Updating mouses firmware
Using the mouse on another device (works fine on my laptop)
Uninstalling the associated drivers
Please let me know if you have any ideas.
