Razer Naga Pro stuttering in wireless mode 2.4Ghz

After charge my Naga Pro with the usb wire, then i start using it in wireless mode 2.4Ghz and my mouse start to disconnect or lost signal like every 1 second. if i connect it with usb wire there is no problem or if i connect it by bluetooth doesn´t lost the signal or disconnect but don´t do anytihng else all thing i tried already: Reset to factory from synapse Update the firmware that razer gives in the support page use the extension connector that comes with the mouse use different usb ports of my pc this start to happen after charge it like every other day with the usb cable included with the mouse if someone know about this issue and what more can i do, i would appreciate a lot i realy like this mouse and i bougth it by alliexpress from china, so i don´t know if could collect the warranty of razer PS: sorry if i wrote bad english, im from Chile