After charge my Naga Pro with the usb wire, then i start using it in wireless mode 2.4Ghz and my mouse start to disconnect or lost signal like every 1 second.

if i connect it with usb wire there is no problem or

if i connect it by bluetooth doesn´t lost the signal or disconnect but don´t do anytihng else



all thing i tried already:

Reset to factory from synapse

Update the firmware that razer gives in the support page

use the extension connector that comes with the mouse

use different usb ports of my pc



this start to happen after charge it like every other day with the usb cable included with the mouse

if someone know about this issue and what more can i do, i would appreciate a lot

i realy like this mouse and i bougth it by alliexpress from china,

so i don´t know if could collect the warranty of razer



PS: sorry if i wrote bad english, im from Chile