Razer Naga Pro Wireless not working when unplugged.
As the title says as soon as I unplug the mouse it shuts off completely and does not respond until I plug the USB cord back in.
Things I have already done:
-Undated the firmware
-Plugged it into a wall wart (it works with the wall wart, connecting to the computer via wireless)
-Updated Synapse, Synapse indicates the mouse is at %100 charge, when I unplug the mouse it no longer sees the mouse.
-Left it plugged in for at least 5 hours (the time indicated it takes to fully charge)
Please help, I bought this specifically for the wireless feature, as I already have a Naga Trinity
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- Razer Support
- 7592 replies
bobitoz
Razer Naga Pro Wireless not working when unplugged.
As the title says as soon as I unplug the mouse it shuts off completely and does not respond until I plug the USB cord back in.
Things I have already done:
-Undated the firmware
-Plugged it into a wall wart (it works with the wall wart, connecting to the computer via wireless)
-Updated Synapse, Synapse indicates the mouse is at %100 charge, when I unplug the mouse it no longer sees the mouse.
-Left it plugged in for at least 5 hours (the time indicated it takes to fully charge)
Please help, I bought this specifically for the wireless feature, as I already have a Naga Trinity
When did the issue start? Have you tried connecting it to a different computer and check if it behaves the same? Please send me the serial number of your Razer Naga Pro via PM so I can take a closer look of its issue and assist you accordingly. Let's continue from there.
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