Razer Naga Trinity Double-Clicking Issues | Razer Insider
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Razer Naga Trinity Double-Clicking Issues

  • September 18, 2020
  • 1 reply
  • 10 views
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I've started experiencing double-clicking issues at the start of this year and it only seems to be getting worse. Simple acts of dragging files is a hassle - I've opened files or created copies by accident numerous times. Gaming is a nightmare - I've planted wards in dota at dumb places or randomly selecting units which led to my death. I've researched about this issue online and apparently its quite common amongst Razer mice. Can I get a better response from a boutique gaming company other than check your warranty? I don't mind buying a new mouse from Razer but not if you don't address the specific double-clicking problem.
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1 Reply

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • September 20, 2020
Do you get the same results with and without Synapse running in the background? If so, please try to uninstall the mouse drivers and remove the side panel during testing. Send me your results and the serial number of the mouse, so I can check the warranty status. I'd also appreciate it if you can share a short clip of you testing the clicks. *Locking thread to curb the conversation to PMs.
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