Razer Naga V2 hyperspeed disconnecting frequently

My Razer Naga V2 hyperspeed is disconnecting frequently. I’ve only been using it a couple of weeks but it just started having this issue last night. I’ve noticed that when the issue is occurring it seems to happen in the same section of the screen for some reason (coincidence maybe?). It’s both the mouse cursor and the buttons on the side that stop working. Sometimes rather than stopping entirely, the inputs are instead delayed. Ive also noticed that sometimes when it disconnects, the battery icon in synapse disappears.  Ive already checked the power settings, its on 5 mins and not 0 like some people have had and I also increased it to 15, I’ve tried to update drivers and firmware but its all up to date, I’ve moved the dongle to different ports (all 3.0+), taken out the battery and cleaned the terminals, and I’ve reinstalled synapse. None of these has fixed the problem.