Razer Naga V2 Pro dongle stopped working | Razer Insider
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Question

Razer Naga V2 Pro dongle stopped working

  • February 20, 2025
  • 1 reply
  • 110 views

Volzun

Hello,

 

My Razer Naga V2 Pro dongle stopped working when i came back home from work yesterday. Plugged into different computers and it doesnt recognise the usb dongle but when connecting the mouse directly to the pc it works fine along with the bluetooth function as well. Which dongle do I buy to replace it?

 

Razer Naga V2 Pro S/N:

 

 

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1 Reply

Razer.Aero
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  • Razer Support
  • February 20, 2025

Hi Volzun,

I’m sorry to hear about the issue with your Razer Naga V2 Pro dongle. I understand how frustrating it can be when a device stops working unexpectedly. Unfortunately, the replacement dongle for your mouse is currently unavailable, and we don't have an estimated date for when it will be back in stock. In the meantime, I recommend checking our replacement parts page regularly at this link to see if it becomes available. You might also want to explore other online retailers, as they may have stock. Feel free to send me a PM if you need further assistance. All the best!
 

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