Razer Naga V2 Pro Firmware Update Bricks the Device | Razer Insider
Skip to main content
Question

Razer Naga V2 Pro Firmware Update Bricks the Device


Razer Naga V2 Pro Firmware Update Bricks the Device

I was on firmware version v1.3.0.0.

Tried updating to:

  • v2.61.01_r1
  • v3.00.00_r1

In both cases, once the update reaches 99%, the mouse does not turn on again (getting an error that says the mouse is not connected). After this, Windows does not register the mouse at all any more. I have tried this on multiple machines.

I had to hard reset back to v1.3.0.0 (using left + right + middle mouse buttons together) to even get Windows to recognise that a device is input and using the v1.3.0.0 firmware to update.

I know the v3.00.00_r1 firmware update is only a few days old but the issue persists. Please fix this.