Razer Naga V2 Pro scroll wheel button, stopped working | Razer Insider
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Question

Razer Naga V2 Pro scroll wheel button, stopped working

  • February 27, 2026
  • 1 reply
  • 8 views

CarnFerdoirich

Hey there,

 

So my Razer Naga V2 Pro, scroll wheel button, can no longer be pressed down.

I have taken a can of compressed air, and sprayed air all around the wheel, and there is nothing blocking the button, or underneath the wheel. The scroll wheel can still be pressed to the left, or to the right, and they function as separate buttons. The mouse is clean, and in mint condition, as I bought it new.

 

I have connected the mouse to 2 PCs and a Mac. The problem remains.

 

Any ideas, or suggestions for a fix, are greatly appreciated.

 

Thank you

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • February 27, 2026

Hey ​@CarnFerdoirich,

It does seem that your scroll wheel button might already be defective. Can you send me a PM with the serial number and photo of your receipt/invoice so I can validate your warranty entitlement? You can upload it to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it.

 

 

*Thread locked to curb conversation to PM.