Razer Naga X stopped working after Synapse update | Razer Insider
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Razer Naga X stopped working after Synapse update

frontcampSkyMagenta925

Before the update that I got today (1/5/2024), everything is normal, my razer naga x can work on any computer without synapse. After the update, it got disconnected every 2 second and I cannot do anything with it. I tried on many other computers (5) but it won’t work. And today is the freaking last day of the warranty. Are you forcing me to buy a new mouse?! 

 

I cannot believe it, Naga X is one of my favorite and I love playing with it. But after one update I cannot use it any more? What a ridiculous thing to say.

I cannot find any firmware to fix this, no problem solved about naga X. 

 

Please give me an answer!

Best answer by frontcampSkyMagenta925

Note” Problem solved. The problem is that the new brightness of Synapse is not compatible with my old Naga X, reducing the light would solve the problem. Best

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5 Replies

frontcampSkyMagenta925

Note” Problem solved. The problem is that the new brightness of Synapse is not compatible with my old Naga X, reducing the light would solve the problem. Best

Saravud28m
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  • Saravud28m
    Saravud28m
Saravud28m
  • Saravud28m
  • Insider Mini
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  • May 3, 2024

Hi 

Sarawut Nakkoed
Saravud28m
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  • Saravud28m
    Saravud28m
portalVioletWebcool968

Plz îve just bought a brand new razer baga x and i have the same issue, plit keeps disconecting from the pc and is not detected by either the pc or synapse, mouse doesnt work and doesnt move at all (moves for like 2sec after plugging it and then stops) 

have you found any fix ??

Persimmonbytethink851

Hello @portalVioletWebcool968 , I have the exact same issue. I literally opened the Naga X mouse yesterday from a gift, and after 2 seconds of being connected, it stopped working. I can't see it in the drivers or Synapse

 

Persimmonbytethink851
frontcampSkyMagenta925 wrote:

Note” Problem solved. The problem is that the new brightness of Synapse is not compatible with my old Naga X, reducing the light would solve the problem. Best

How did you solved? if synapse cant see the mouse?

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