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I have a problem with Razer Nari Essential Headset



The microphone suddenly stopped working.



The problem is like this



Microphone not working anywhere else beside Razer Synapse

If I enable Sidetone (to test the microphone) I can hear myself. (so basically the microphone works)



I have to specify the microphone was working without any problems and suddenly didn't work (after reached long distance on wireless)

Of course, I did everything it says, checked if Apps has control, etc, etc... literally everything, nothing worked

Uninstalled Synapse, Created New Account, Created New Profile, Uninstalled completely Razer Nari Essential Audio, etc, etc.



Tried firmware update, it says "connect the dongle to PC", but it's connected, even charging

Any solutions?
Did you already try the steps here? PM me the serial number of your headset so I can validate its model and check for other workarounds to help you resolve the mic issue of your Razer Nari Essential headset. Thanks!



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