Razer Nari Essential not pairing with Dongle | Razer Insider
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Question

Razer Nari Essential not pairing with Dongle

  • April 14, 2025
  • 1 reply
  • 22 views
OceanBluecarfront134

I have a Razer Nari Essential headset. I lost the dongle and I purchased another one on eBay. I attempted to pair them and when it tells me to plug in the dongle it recognizes it. When I plug in the headset with the charging cord as instructed it is not recognizing it so not moving on so I can click on the Pair button. Can someone please help me? I need this for work. Thanks!

Wendy

This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hi there, ​@OceanBluecarfront134!

 

I can check our inventory for a replacement dongle. Where are you currently located? Let me know via PM along with your headset’s serial number so I can validate it and for proper documentation.

 

*Thread locked to curb conversation to PM.

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