Razer Nari Essential stopped charging | Razer Insider
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I’ve had this headset for a while now, around 14 months, and suddenly it stopped working yesterday. I was using it when it ran out of power so, thinking nothing of it, I plugged it in. I checked back on it about 15 minutes later to see that the red charging light wasn’t on, and nothing would happen when I held down the power button. I tried many different things, such as plugging the usb charger into another place, using another charging cable. I even tried looking inside the battery side of the headphones for any outstanding issues, but to no avail. Any help would be greatly appreciated.

I’ve had this headset for a while now, around 14 months, and suddenly it stopped working yesterday. I was using it when it ran out of power so, thinking nothing of it, I plugged it in. I checked back on it about 15 minutes later to see that the red charging light wasn’t on, and nothing would happen when I held down the power button. I tried many different things, such as plugging the usb charger into another place, using another charging cable. I even tried looking inside the battery side of the headphones for any outstanding issues, but to no avail. Any help would be greatly appreciated.

Hi @talkDarkSkyBluebest850,

 

This is highly likely a hardware problem. PM me the serial number and share a copy of your receipt so I can verify its model and our options for a replacement. Thanks!

 

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