Razer Nari Essential will not charge or turn on. | Razer Insider
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Question

Razer Nari Essential will not charge or turn on.

  • September 1, 2024
  • 1 reply
  • 178 views

My Nari Essential died recently and now it just won’t charge at all, no matter what I do. I’ve tried two different cables and three different plugs and not a single one of them has charged it. It doesn’t work when I plug it into my PC either. I can’t update the firmware as when I try to follow the steps, nothing happens and it won’t let me update it. 

 

I don’t know what to do since I’m not sure buying a new charger would work and a new headset would be very expensive. Can anyone help? 

1 Reply

_Bibi_
  • Insider Mini
  • December 19, 2024

i have the same issue,  razer nari stopped working randomly and stopped charging, when i plug it via cable pc doesnt recognize it, i get Device descriptor request fail error, it does recognize wireless usb dongle though in the settings but the whole headset device is not connecting, i tried using pairing utility tool and on 2nd step when i have to plug in cable and i plug it in, it doesnt show up, tried reinstalling synapse and everything but couldnt fix