Hi I just bought a Razer Nari yesterday and I cannot get the mic to work wirelessly with my PC or my PS4. The audio is fine but the mic wont work. The mic does work however when you use the AUX cable to the PS4 controller, but it wont work with the AUX to my PC.
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Hello sir.
This is a known issue in the latest Windows 10 update. To recover your mic function, please try the followings steps.
Launch Razer Synapse 3.
Select your Razer Nari headset within the dashboard.
Navigate to the Mic tab.
Ensure that the Ambient Noise Reduction box is checked.
Next, navigate to the “Sounds” Settings in Windows. Right click on the speaker icon in the bottom right of your task bar and click on “Sounds”.
Select the “Recording Tab” and make sure the Razer Nari is selected as your default device.
Next, click the “Properties” icon located at the bottom of the pop up.
Navigate to the “Advanced” tab.
Change the Default Format to "1channel,16bits, 44100Hz".
Click OK.
This is a known issue in the latest Windows 10 update. To recover your mic function, please try the followings steps.
Launch Razer Synapse 3.
Select your Razer Nari headset within the dashboard.
Navigate to the Mic tab.
Ensure that the Ambient Noise Reduction box is checked.
Next, navigate to the “Sounds” Settings in Windows. Right click on the speaker icon in the bottom right of your task bar and click on “Sounds”.
Select the “Recording Tab” and make sure the Razer Nari is selected as your default device.
Next, click the “Properties” icon located at the bottom of the pop up.
Navigate to the “Advanced” tab.
Change the Default Format to "1channel,16bits, 44100Hz".
Click OK.
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