Is there any recall program or an exception to get it fixed past the warranty status? My son has barely had this headset for 1 year and the plastic that encases the headphone rotation mechanism cracked on him and broke. The plastic is not up to par for heavy use it seems.
Hi
Thanks for bringing this to our attention. PM me the serial number of the headset so I can validate its model and kick start a support ticket so I can help you escalate your concern to the relevant team for a warranty claim.
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