HI!
I have the Nari ultimate headset but unfortunatly the 2.4ghz dongle doesn´t work, is that any substitution dongle that would be possible to purchase or a compatible one?? since i´ve searched you Razer´s website and i saw that the Nari headsets aren´t available anymore…
Best Regards.
Hey there,
I understand that your dongle is not working anymore. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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