Razer nari ultimate rapidly disconnecting by playing sound | Razer Insider
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Yesterday i was using my razer nari ultimate without any issues. Today, while playing, the sound went off without doing nothing special. Checked out and realized that whenever i tried to play some kind of sound or even the mic, the headset disconnects and connects rapidly. Tried to uninstall synapse, download again, updated everything. Can’t use windows troubleshoot cause it will appear in an intermittent way. Tried the dongle recovery tool, whitch i could only use when headsets where off cause it whould treat them as if they where being disconnected and connected everytime. Almost same with the pairing program, with the same dificculties of being disconnected. I dont have any other razer products, and this one has been working greatly the last almost 3 years (Dont think the warranty would help). At this point i dont know what to do anymore.

same problem..i was on discord talking with friends and randomly it went off every time a sound was playing, surviving with mic muted but as soon it gets unmuted it went off…. tried every tool but nothing, looks like an updated bricked the dongle...if only @Razer Admin  would answer … 


Hi! Having the exact same problem, my headset is just a little over a year old. I’ve been trying to fix it for a few days now with nothing working. I’ve done a fresh Synapse install, tried the dongle recovery and pairing tools, and also tried the Nari firmware update, all of which were unsuccessful. Has anyone found a solution?


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