Razer Nari USB dongle Averna AV6301 | Razer Insider

Razer Nari USB dongle Averna AV6301

  • 20 March 2020
  • 1 reply
  • 14 views

So this morning I take out my USB dongle from work computer and plugin it on my gaming pc. Now my work pc nor gaming pc doesn't recognize this usb dongle. All it says it is name AV6301.

How can I fix this?

EDIT:
https://support.razer.com/articles/1588406641
That does not work. I does not recognize my usb dongle

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Userlevel 7
buzzLiverChestnutammo756
So this morning I take out my USB dongle from work computer and plugin it on my gaming pc. Now my work pc nor gaming pc doesn't recognize this usb dongle. All it says it is name AV6301.

How can I fix this?

EDIT:
https://support.razer.com/articles/1588406641
That does not work. I does not recognize my usb dongle


Hey there! Thanks for posting your Razer Nari's concern here. Have you tried installing the software while the laptop is on Safe Mode? Should the issue persists, please send me a PM together with the mouse serial number. I'll pick it up from there.