Razer Nexus remoteplay

I'm trying to install the Razer Nexus app on my iPad Air (4th generation) and use RemotePlay with my Windows PC. The Nexus app is set to default settings and I haven't changed anything. I've allowed all permissions, including local connections. However, when I try to pair and connect with my computer, a pop-up appears on the iPad with the computer name and a message saying "Unable to connect." On a Samsung Galaxy Tab S11, I can connect instantly with the default settings. How can I connect with my iPad Air (4th generation)? The app is up to date. The iPad OS is also up to date. I've uninstalled and re-installed it multiple times, but it's always unsuccessful.