I've had these speakers for like 4 years. But today, they just suddenly started making a crackling noise whenever I power them on and play any music/video. I turn them off and on until the crackling sound gets fixed, but sometimes I listen to music and just let it play until the crackling sound is fixed. However, sometimes it just never goes away, and I have to turn them off the whole day and just use my monitor speaker, which sucks. Did anyone else experience this? Is this a firmware issue or just a Razer tactic to make me buy a new one because it's already 4 years old? Lol...
hey did u find a solution, im facing the same problem?
hey did u find a solution, im facing the same problem?
I haven’t find a solution and it seems others with the same issue didn’t find a solution. Even Razer doesn’t have answers to this issue I guess. They just replace it, but the problem on my end is that it doesn’t qualify for RMA because it’s 4 years since I bought it to their Razer store website.
ill test a few solutions and update you on if anything works for me.
Hey, doing a clean-reinstallation of synapse might help you as it did for me, this is Razer’s link if you need help with that https://mysupport.razer.com/app/answers/detail/a_id/1708
Just another me-too.
My speakers are also around 4 years old (Dec 2020), and the past few months have been steadily degrading to the point where it’s become intolerable.
Some things I do know ..
- Upgrading / reinstalling drivers makes no difference.
- It happens in both Windows and Linux.
- The crackling only happens when audio is actually active.
- No amount of cable wiggling makes any difference.
So for now, these speakers are being retired unless I come across a fix. A shame, I rather liked them.
edit: I came across this short video, https://www.youtube.com/watch?v=sD0rKbbv86k. There is not huge amounts of info, but you do get to see inside the speakers and the slightly dodgy soldering. This guy replaces a couple of capacitors and mentions the crackling now being gone.
I just started having this issues as well. Mostly ran in Optical mode, that just stopped suddenly this morning, switching over to USB I get a crackle static all audio.
Optical, windows says audio is playing the bars all move like no issue. Just no audio.
Mine are about 4 years old as well.
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