Razer Nommo suddenly make crackling sound | Razer Insider
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Question

Razer Nommo suddenly make crackling sound


yapmervyn0930

I've had these speakers for like 4 years. But today, they just suddenly started making a crackling noise whenever I power them on and play any music/video. I turn them off and on until the crackling sound gets fixed, but sometimes I listen to music and just let it play until the crackling sound is fixed. However, sometimes it just never goes away, and I have to turn them off the whole day and just use my monitor speaker, which sucks. Did anyone else experience this? Is this a firmware issue or just a Razer tactic to make me buy a new one because it's already 4 years old? Lol...

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10 Replies

  • Insider Mini
  • 3 replies
  • February 11, 2024

hey did u find a solution, im facing the same problem?


yapmervyn0930
  • Author
  • Insider Mini
  • 4 replies
  • February 12, 2024
DarthBader_ wrote:

hey did u find a solution, im facing the same problem?

I haven’t find a solution and it seems others with the same issue didn’t find a solution. Even Razer doesn’t have answers to this issue I guess. They just replace it, but the problem on my end is that it doesn’t qualify for RMA because it’s 4 years since I bought it to their Razer store website.


  • Insider Mini
  • 3 replies
  • February 12, 2024

ill test a few solutions and update you on if anything works for me.


  • Insider Mini
  • 3 replies
  • February 13, 2024

Hey, doing a clean-reinstallation of synapse might help you as it did for me, this is Razer’s link if you need help with that https://mysupport.razer.com/app/answers/detail/a_id/1708


Fuchsiapulsestreet122

Just another me-too.

My speakers are also around 4 years old (Dec 2020), and the past few months have been steadily degrading to the point where it’s become intolerable. 

Some things I do know ..

  • Upgrading / reinstalling drivers makes no difference.
  • It happens in both Windows and Linux.
  • The crackling only happens when audio is actually active.
  • No amount of cable wiggling makes any difference.

So for now, these speakers are being retired unless I come across a fix. A shame, I rather liked them.

 

edit: I came across this short video, https://www.youtube.com/watch?v=sD0rKbbv86k.  There is not huge amounts of info, but you do get to see inside the speakers and the slightly dodgy soldering. This guy replaces a couple of capacitors and mentions the crackling now being gone.


Bioacid
  • Insider Mini
  • 8 replies
  • July 30, 2024

I just started having this issues as well.  Mostly ran in Optical mode, that just stopped suddenly this morning, switching over to USB I get a crackle static all audio.

Optical, windows says audio is playing the bars all move like no issue.  Just no audio.

Mine are about 4 years old as well.


I have the same issue, bought mine in 2019. Its only the left speaker, and sounds like it is coming from the cone. I can put a finger on it when it is making the sound, and it reduces it. Like the cone went bad or something. Only happens when actually playing sound from it. 


TheTormanator
  • Insider Mini
  • 3 replies
  • February 24, 2025

Same issue. Bought mine in 2019/2020. Mine only happens when I come out of Sleep/Hibernation. If I reboot, it goes away… but will come back the next time my computer goes into Sleep/Hibernation.


TheTormanator
  • Insider Mini
  • 3 replies
  • February 24, 2025

Also… it is ONLY my left speaker as well.


directDandelionpulse412

@TheTormanator  ​@alleysmartWine068 since these are quite recent

Bit late, I don’t know what worked but I’ve consistently been able to recover the speaker from the crackling. It’s any combination of:

  • Turning off all razer processes
  • Launch the updater
  • Plug the speakers in, turn it on, confirm the crackling, turn if off, hold the power button for idk how long I’ve always done it for about 1min

Always worked when I do all of those at the same time. Note that my problem so far has only started after I unplug the USB/power while the PC is on, so I’m guessing it’s a software problem. It’s not something where it randomly starts while playing audio as some described.

 

copied from an identical thread

 

edit: More likely a combination of software/hardware problem that could be resolved through software only. Because in most of the cases nothing were changed in between them working and not, and they all were after 3-5 years of purchase. I’m not an electronics engineer but my guess would be hardware degradation that interacts with software somehow.


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