Razer Nommo V2: Loose Connection and No Support | Razer Insider
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Razer Nommo V2: Loose Connection and No Support

  • August 4, 2026
  • 1 reply
  • 10 views
leetLavenderBluealley582

My right Razer V2 speaker has a loose connection at the plug. When it works intermittently, it crackles. I bought it on Amazon on June 29, 2026. The serial number is valid when I register it. But when I try to file a warranty claim or use the chat feature, it suddenly says the serial number is invalid.

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1 Reply

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • August 4, 2026

I'm sorry to hear that your experience hasn't met our expectations. I'd be happy to help by submitting a warranty claim on your behalf.

Please send me a PM with the serial number of your Nommo V2 and a PDF copy of your proof of purchase. If the file is too large to attach, you can upload it to Google Drive and send me a shareable link.

Here’s how to find a proof of purchase for your Amazon Purchase:

  1. Open a Google Chrome browser.
  2. Go to "Your Orders."
  3. Click "View Order Details" next to the order.
  4. Click "View or Print Invoice" at the top of the order summary.
  5. Press CTRL + P, change the destination to PDF, and click on the Save button.

This thread has been locked to continue the conversation through PMs.

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