Razer Opus doesn't recharge, I've tried everything. | Razer Insider
Skip to main content
My headset won't recharge. I have tried charging it with various devices and cables. Regardless of the cable or device, the power indicator does not light up and the headset does not charge. I have tried using the USB C port on my computer to recharge it, but nothing happens. This problem occurred suddenly and without warning. I have had this headphone for almost 2 months, and until then, it was working normally. I reset it by pressing Vol +, Vol - and the Power Button, with the 3.5mm cable connected, and without any change.

What are the next steps I can take?
ThauglorViolento
What are the next steps I can take?


RMA it.
ThauglorViolento
My headset won't recharge. I have tried charging it with various devices and cables. Regardless of the cable or device, the power indicator does not light up and the headset does not charge. I have tried using the USB C port on my computer to recharge it, but nothing happens. This problem occurred suddenly and without warning. I have had this headphone for almost 2 months, and until then, it was working normally. I reset it by pressing Vol +, Vol - and the Power Button, with the 3.5mm cable connected, and without any change.

What are the next steps I can take?




This is highly likely a hardware problem. Please PM me the serial number so I can validate its model and share a copy of your receipt so I can check its warranty and start a case for a warranty claim.



*Thread locked to curb conversation to PM.
CookiesCookie settings