Razer Ornata Chroma "c" "n" and "space" Keys working | Razer Insider
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Razer Ornata Chroma "c" "n" and "space" Keys working

  • August 20, 2025
  • 1 reply
  • 75 views

I have owned a Razer Ornata Chroma keyboard for almost 2 years now and It has been amazing however randomly the keys “c” “n” “space” “ctrl” “windows” “left alt” and “backspace” stopped responding. As in when I press the keys I get no output. Although randomly the keys started working again. This cycle has been constantly repeating where the keys suddenly stop and then start working. I have had no spills on my keyboard nor have I dropped it. For reference I am on a ASUS 15 gaming laptop. I opened up my keyboard to see if there was a damage inside but there was none to be found. I also tested the keyboard on another computer and it still had problems. Also the lights underneath the keys still work and I don’t know if this is related but for some reason the lighting effects of “ripple” and “reactive” are not working, they have worked before but are not now. I am wondering if there is some sort of programming inside synapse for my keyboard that is causing the keys to randomly disable. Please help...

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1 Reply

Razer.Ten
  • Razer Support
  • August 20, 2025

Hey ​@Gidster4,

Please bear with me for a bit. Can you disable your Synapse by following the steps from this link and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the key input issue you're currently experiencing.

 

 

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