Razer ornata chroma keyboard key not working | Razer Insider

Razer ornata chroma keyboard key not working

  • 3 November 2019
  • 6 replies
  • 21 views
Z
One of my key not working, try cleaning the key with air and reinstalled driver but not working
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6 Replies

R
Userlevel 6
Hi there! Could you share a video of the issue? Also, when did this issue start to happen? Was this working properly before?
Y
Razer.RedPanda
Hi there! Could you share a video of the issue? Also, when did this issue start to happen? Was this working properly before?

Hi RedPanda. I have issue in my keyboard. Some of the keys is not working, like keys of 1st row of the keyboard (numbers). And the from number pad like zero, plus, minus. Please help me with this. Thanks
R
Userlevel 6
YaKuLT16072318
Hi RedPanda. I have issue in my keyboard. Some of the keys is not working, like keys of 1st row of the keyboard (numbers). And the from number pad like zero, plus, minus. Please help me with this. Thanks

Hello. Do you have a video? Have you tried connecting it to another PC to see if the same issue happens?
Y
Razer.RedPanda
Hello. Do you have a video? Have you tried connecting it to another PC to see if the same issue happens?

hi. yeah i tried already but same issue.This is the video.
R
Userlevel 6
YaKuLT16072318
hi. yeah i tried already but same issue.This is the video.

Thanks for the video. Please PM me the serial number. I'll assist you from there.
Y
PM Sent RedPanda
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