Razer ornata chroma keyboard key not working | Razer Insider
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Razer ornata chroma keyboard key not working


One of my key not working, try cleaning the key with air and reinstalled driver but not working
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6 Replies

  • Guardian of the Forest
  • 2054 replies
  • November 11, 2019
Hi there! Could you share a video of the issue? Also, when did this issue start to happen? Was this working properly before?

Razer.RedPanda
Hi there! Could you share a video of the issue? Also, when did this issue start to happen? Was this working properly before?
Hi RedPanda. I have issue in my keyboard. Some of the keys is not working, like keys of 1st row of the keyboard (numbers). And the from number pad like zero, plus, minus. Please help me with this. Thanks

  • Guardian of the Forest
  • 2054 replies
  • November 15, 2019
YaKuLT16072318
Hi RedPanda. I have issue in my keyboard. Some of the keys is not working, like keys of 1st row of the keyboard (numbers). And the from number pad like zero, plus, minus. Please help me with this. Thanks
Hello. Do you have a video? Have you tried connecting it to another PC to see if the same issue happens?

Razer.RedPanda
Hello. Do you have a video? Have you tried connecting it to another PC to see if the same issue happens?
hi. yeah i tried already but same issue.This is the video. https://www.youtube.com/watch?v=EyqT0W7elZ4

  • Guardian of the Forest
  • 2054 replies
  • November 16, 2019
YaKuLT16072318
hi. yeah i tried already but same issue.This is the video. https://www.youtube.com/watch?v=EyqT0W7elZ4
Thanks for the video. Please PM me the serial number. I'll assist you from there.

PM Sent RedPanda

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