Razer Ornata V2 keyboard keys not working anymore | Razer Insider
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Question

Razer Ornata V2 keyboard keys not working anymore

  • May 21, 2026
  • 1 reply
  • 21 views

My down arrow, numpad 1 2 3, 7 8 9, + enter stopped working. I tried compressed air, reinstalling drivers, resetting by pressing escape caps lock space when plugging it back in, but nothing works. Is there any way to fix this? I bought this keyboard in 2022. The lights behind the keys still work.

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1 Reply

Razer.Ten
  • Razer Support
  • May 21, 2026

Hey ​@Killablink,

Let me check on your keyboard. Can you disable your Synapse by following the steps from this link and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the key input issue you're currently experiencing.


*Thread locked to curb conversation to PM.