I have latest firmware and version of synapse, I have tried a number of uninstall and reinstall Mouse/ HID device etc. I have changed power management on USB and also on Razer Turret devices. However, when I go through the steps for the Razer Mouse pairing utility it simply will not pair either mouse or keyboard. It states - ‘’Pairing failed. Please retry’’. I retry and it simply does not work. Version of pairing utlity is the one here: https://mysupport.razer.com/app/answers/detail/a_id/1494/~/razer-turret-for-xbox-one-usb-wireless-dongle-pairing-utility-guide
Razer no longer sell replacement dongles and device not on list of supported devices for multi-device dongle. Can anyone help?
