Razer pairing utility not working for basilisk ultimate | Razer Insider
Question

Razer pairing utility not working for basilisk ultimate

  • 15 May 2024
  • 1 reply
  • 12 views

Hi, I have a razer basilisk ultimate, and my dongle stopped working, hence I took my other razer dongle (working and also basilisk ultimate) to pair with the current one i have. When i used the pairing utility it says that the pairing is successful, but when i disconnect the cable and try with the dongle, it does not work. Help!


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1 Reply

Userlevel 2

Hi there, @DYLANCXQ!

 

Try it on a different USB port just to check if it’s working. If that didn’t do the trick, then you can drop me a PM along with both of your mouse’s serial numbers so I can validate them and check my resources for some workarounds.

 

*Thread locked to curb conversation to PM.