Razer Phone 2 USB-C Connection and Battery In Need of Replacement | Razer Insider
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Razer Phone 2 USB-C Connection and Battery In Need of Replacement

  • September 23, 2021
  • 1 reply
  • 33 views

Can I get a ticket opened with support to determine first if there are any local service centers that could replace my intermittent connection on the USB-C charging and my battery that is draining fast and resulting in the phone dying at around 35%? If there are no service centers that are authorized, can I get a ticket opened with support to get a quote for the replacement/repair of the USB-C port and a replacement OEM battery please?
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1 Reply

We do offer out-of-warranty service/repair if your device is out of warranty and you'll have to send it in to get repaired. I can submit a repair ticket on your behalf. Please PM me the serial number of your device along with a copy of your proof of purchase. I can use those to verify its model and check its warranty status. *Thread locked to curb the conversation to PMs.

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